Returns and Exchanges

Returns, Exchanges and Cancellations

PlaqueArts didn't meet your expectations? We'd love to help!

We offer a 30-day money-back guarantee on all PlaqueArts (subject to terms and conditions) sold through this website as long as products are returned in as-new condition.
Terms and Conditions: 
Contact us within: 14 days of delivery
Dispatch items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
Because of the nature of these customized items, unless they arrive damaged or defective, I can't accept returns for:
  • Personalized PlaqueArts
Conditions of return
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Requesting a Return

Please read the following conditions before initiating a return:

  • Products must be returned undamaged, and free of any surface blemishes or scratches.
  • The return must be initiated within 30 days of product delivery.
  • PlaqueArts is not responsible for the cost associated with shipping your product back to our warehouse for a refund.
  • At our discretion, we may offer a partial refund if any item is not in its original condition or damaged for any reason beyond our error.
  • Fill in a request form at the bottom of the page. Please specify RETURN as well as your Order Number and we'll be in touch!

Returns and Exchanges Contact